Spinando Cookie Policy

At Spinando, we use cookies and similar technologies to make our platform work smoothly, to keep your account secure, and to give you a better overall gaming experience. This Cookie Policy explains what cookies are, why we use them, and how you can manage your preferences when you visit our site or use the Spinando app.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. Here at Spinando, we rely on these files to remember your settings, recognize you when you return, and understand how our website is used. Cookies do not harm your device, and most of them are automatically deleted after a certain period or when you clear your browser cache.

Whenever you visit Spinando casino through a desktop browser, mobile browser, or our Progressive Web App, cookies help us deliver consistent functionality across all these platforms.

Why We Use Cookies

Our Spinando platform uses cookies for several essential and non-essential purposes. We rely on cookies to:

• Keep you securely logged in during your Spinando login session
• Remember your language, currency, and regional preferences
• Enable core functionality such as deposits, withdrawals, and access to slots and live casino games
• Analyze traffic patterns to improve site speed and performance
• Personalize promotional content, including information about our welcome bonus and ongoing offers
• Detect fraudulent activity and protect your account from unauthorized access
• Measure the effectiveness of our marketing campaigns and affiliate partnerships

Strictly Necessary Cookies

We use strictly necessary cookies to operate core features of our website. Without these, you would not be able to complete a Spinando register process, log into your account, or process a deposit or withdrawal. These cookies cannot be disabled through our consent tool because they are essential for the site to function.

Performance and Analytics Cookies

Our Spinando analytics cookies collect information about how visitors interact with our site, including which pages are visited most often and whether players encounter errors while browsing slots, live casino tables, or promotional pages. We use this data anonymously and in aggregate to improve our services.

Functionality Cookies

We at Spinando use functionality cookies to remember choices you make, such as your preferred currency (EUR, USD, AUD, CAD, NZD, NOK, or cryptocurrencies like BTC and ETH), your display language, and whether you have installed our PWA app. These cookies make your return visits more convenient.

Advertising and Targeting Cookies

We may use third-party advertising cookies to show you relevant promotions, including information about our Spinando bonus offers, free spins, and bonus code campaigns. These cookies also help us measure how effective our advertising is across different channels and markets, including Australia, Canada, Germany, and other regions we serve.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties, such as payment providers, game studios, and analytics services. Our game providers, including Pragmatic Play, NetEnt, Evolution, and others, may use cookies to ensure games load correctly and to track engagement with specific titles, including jackpot games and live dealer tables. We do not control these third-party cookies directly, but we require our partners to comply with applicable data protection standards.

How We Use Cookies for Promotions and Bonuses

Our Spinando Casino promotional system uses cookies to track your eligibility for offers such as our welcome bonus, weekly reload promotions, and no-deposit free spins. If you follow a Spinando promo code link or click on a Spinando bonus code advertisement, cookies help us attribute that activity correctly so you receive the appropriate bonus terms, including wagering requirements and maximum bet limits.

We also use cookies to track your participation in tournaments, missions, and prize drops, ensuring that your progress and rewards are recorded accurately across your sessions.

Managing Your Cookie Preferences

You can manage or disable cookies at any time through your browser settings. Most browsers allow you to:

• View which cookies are stored on your device
• Delete individual cookies or clear all cookies at once
• Block cookies from specific sites or all sites
• Set your browser to notify you before a cookie is placed

Please note that if you disable strictly necessary cookies, you may not be able to complete a Spinando login, access your account, or use features such as deposit, withdrawal, or live chat support. We recommend keeping essential cookies enabled to ensure full functionality of our platform.

Mobile App and PWA Considerations

If you use the Spinando app installed as a Progressive Web App on iOS or Android, similar technologies to cookies, such as local storage, may be used to remember your session and preferences. You can clear this data through your device settings if you wish to reset your preferences.

Cookie Retention Periods

Different cookies remain active for different periods. Session cookies are deleted once you close your browser, while persistent cookies may remain on your device for a set period ranging from a few days to several months, depending on their purpose. We regularly review our cookie usage to ensure we only retain data for as long as necessary.

Legal Basis and Compliance

We operate under a license issued by the Tobique Gaming Commission, and we are committed to handling your data responsibly in accordance with applicable data protection regulations in the markets we serve, including the EU, Canada, Australia, and New Zealand. Where required by law, we obtain your consent before placing non-essential cookies on your device.

Our company, Metlait SRL, registered in Costa Rica, is the data controller responsible for cookie-related data processing on our platform. If you have questions about how we handle cookies or wish to exercise your rights regarding your data, you can contact us through our support channels.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our own business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Continued use of Spinando after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about our use of cookies, our Spinando withdrawal process, account security, or any other aspect of our services, please reach out to our support team via live chat, available 24/7, or email us at support@spinando.com. Our support staff can assist you in English, German, French, Italian, Finnish, Norwegian, and Arabic.